Tag: Customer Feedback

How to Use Analytics to Track Competitor Performance

Competitor analysis is the compass that guides your strategic decisions and shapes the trajectory of your business. Understanding its significance involves recognising it as a critical element for success. By dissecting the actions and strategies of competitors, you gain valuable insights into market trends, consumer preferences, and potential gaps in the industry

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How to Use Customer Personas for CRO

To achieve success in CRO, utilising customer personas is a game-changing strategy. These detailed, semi-fictional representations of your ideal customers provide valuable insights into their needs, preferences, and behaviours

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How to Use Competitor Analysis for CRO

Competitor analysis is an indispensable practice in the realm of Conversion Rate Optimisation (CRO), the process of enhancing a website or digital platform to increase its effectiveness in turning visitors into customers

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Why Qualitative Data is Essential for CRO?

In the world of Conversion Rate Optimisation, both quantitative and qualitative data are essential. While quantitative data provides valuable metrics and benchmarks, qualitative data offers the human context needed to make data-driven decisions

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The Role of Customer Journey Mapping in CRO

Have you ever wondered what makes some websites super effective at convert casual visitors into loyal customers? Well, while numerous tools and techniques exist for enhancing conversion rates, one method stands out as a linchpin in CRO strategy: Customer Journey Mapping

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