Tag: Customer Journey Mapping

How to Visualise Your Customer Journey Map

Customer journey mapping is a vital tool in the quest for conversion optimisation. It places the customer at the center of every business decision, ensuring that strategies and actions revolve around customer needs and preferences. Understanding the customer’s journey from awareness to post-purchase interactions provides unique opportunities to tailor strategies and enhance conversions at every touchpoint

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The Role of Customer Journey Mapping in CRO

Have you ever wondered what makes some websites super effective at convert casual visitors into loyal customers? Well, while numerous tools and techniques exist for enhancing conversion rates, one method stands out as a linchpin in CRO strategy: Customer Journey Mapping

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